# Wish List

**URL:** https://forums.vitalpbx.org/c/wish-list/12.md

[Latest](https://forums.vitalpbx.org/latest.md) · [Categories](https://forums.vitalpbx.org/categories.md)

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## [Wishlist now supports voting on topics!](https://forums.vitalpbx.org/t/wishlist-now-supports-voting-on-topics/6434)

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**Author:** [@joseph](https://forums.vitalpbx.org/u/joseph)\
**Replies:** 0\
**Last updated:** [August 26, 2026, 9:10pm UTC](https://forums.vitalpbx.org/t/wishlist-now-supports-voting-on-topics/6434 "2026-08-26T21:10:09Z")

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This was a feature that was requested a while ago, and we have just updated the forum to now support voting. You will see a small arrow on the upper left-hand corner inside any topic to vote on the wishlist item. This …

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## [About the Wish List category](https://forums.vitalpbx.org/t/about-the-wish-list-category/21)

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**Author:** [@admin](https://forums.vitalpbx.org/u/admin)\
**Replies:** 2\
**Last updated:** [May 21, 2026, 9:32pm UTC](https://forums.vitalpbx.org/t/about-the-wish-list-category/21 "2026-05-21T21:32:27Z")

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Here you can request a feature that you want us to add to help the project continue to improve.

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## [Sonata Switchboard sharing layout to roles](https://forums.vitalpbx.org/t/sonata-switchboard-sharing-layout-to-roles/6458)

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**Author:** [@telsupport](https://forums.vitalpbx.org/u/telsupport)\
**Replies:** 0\
**Last updated:** [September 25, 2026, 2:40pm UTC](https://forums.vitalpbx.org/t/sonata-switchboard-sharing-layout-to-roles/6458 "2026-09-25T14:40:34Z")

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Hi, It’d be great to be able to share layouts to roles so you could share the layout(s) just once to the role and all users with this role would get access to the shared layout(s). It’d be even better if every newly cre…

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## [Voicemail Forward](https://forums.vitalpbx.org/t/voicemail-forward/4566)

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**Author:** [@lanvis](https://forums.vitalpbx.org/u/lanvis)\
**Replies:** 1\
**Last updated:** [September 23, 2026, 7:19pm UTC](https://forums.vitalpbx.org/t/voicemail-forward/4566 "2026-09-23T19:19:57Z")

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Is there any plan to add a Voicemail “forward to” feature to WebRTC or the user Visual Voicemail portal? WebRTC preferred. I have asked previous but got no response. Can we pay additional $ to have this feature added…

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## [PJSIP bound port / Fail2ban port mismatch](https://forums.vitalpbx.org/t/pjsip-bound-port-fail2ban-port-mismatch/6456)

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**Author:** [@telsupport](https://forums.vitalpbx.org/u/telsupport)\
**Replies:** 2\
**Last updated:** [September 21, 2026, 1:00pm UTC](https://forums.vitalpbx.org/t/pjsip-bound-port-fail2ban-port-mismatch/6456 "2026-09-21T13:00:32Z")

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Hi, When changing the bound port for PJSIP in PJSIP Settings, the port setting for the asterisk jail in /etc/fail2ban/jail.conf isn’t changed accordingly. This causes SIP traffic from banned IPs in the asterisk jail to …

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## [Realtime Agents: Directory Transfers](https://forums.vitalpbx.org/t/realtime-agents-directory-transfers/6457)

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**Author:** [@starDallas](https://forums.vitalpbx.org/u/starDallas)\
**Replies:** 0\
**Last updated:** [September 18, 2026, 8:23pm UTC](https://forums.vitalpbx.org/t/realtime-agents-directory-transfers/6457 "2026-09-18T20:23:34Z")

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We use the Realtime Agents module for inbound call handling and would like to request native support for directory-based transfers by spoken name. A common receptionist use case is: Caller says, “Can I speak with John…

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## [Access to Temporary and \[name\] Greeting in Voicemail settings](https://forums.vitalpbx.org/t/access-to-temporary-and-name-greeting-in-voicemail-settings/6453)

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**Author:** [@RPitts1SP](https://forums.vitalpbx.org/u/RPitts1SP)\
**Replies:** 0\
**Last updated:** [September 16, 2026, 5:17pm UTC](https://forums.vitalpbx.org/t/access-to-temporary-and-name-greeting-in-voicemail-settings/6453 "2026-09-16T17:17:54Z")

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It would be very helpful to have access to add audio files for the Temporary and Greeting prompts available for each voicemail box from within VitalPBX, instead of just through the extension itself or Asterisk.

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## [Voicemail Time Zones](https://forums.vitalpbx.org/t/voicemail-time-zones/6450)

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**Author:** [@Unified](https://forums.vitalpbx.org/u/Unified)\
**Replies:** 0\
**Last updated:** [September 16, 2026, 11:52am UTC](https://forums.vitalpbx.org/t/voicemail-time-zones/6450 "2026-09-16T11:52:34Z")

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Have an option to set voicemail timezone on the tenant, or give us a way to set the time zone on an import. If I set up a new tenant with a Pacific Time Zone and add 100 extensions, you’re telling me I then have to manua…

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## [Notify Missed Calls from Queue](https://forums.vitalpbx.org/t/notify-missed-calls-from-queue/4964)

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**Author:** [@Techbeard](https://forums.vitalpbx.org/u/Techbeard)\
**Replies:** 2\
**Last updated:** [September 9, 2026, 12:01am UTC](https://forums.vitalpbx.org/t/notify-missed-calls-from-queue/4964 "2026-09-09T00:01:27Z")

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The feature on an extension to notify missed calls is great, but the issue is that if a call comes from a queue and is answered elsewhere then it still alerts. There could be a notify missed calls option on the queue, …

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## [GET API for DID Numbers per teant](https://forums.vitalpbx.org/t/get-api-for-did-numbers-per-teant/6449)

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**Author:** [@techisnumberone](https://forums.vitalpbx.org/u/techisnumberone)\
**Replies:** 1\
**Last updated:** [September 8, 2026, 11:37pm UTC](https://forums.vitalpbx.org/t/get-api-for-did-numbers-per-teant/6449 "2026-09-08T23:37:52Z")

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I couldn’t find a documented API that lists DID numbers per tenant. Please let me know if it exists; otherwise, please add it.

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## [VitXi Change Mailbox - Central Mailbox](https://forums.vitalpbx.org/t/vitxi-change-mailbox-central-mailbox/6423)

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**Author:** [@mattA](https://forums.vitalpbx.org/u/mattA)\
**Replies:** 1\
**Last updated:** [September 4, 2026, 1:44am UTC](https://forums.vitalpbx.org/t/vitxi-change-mailbox-central-mailbox/6423 "2026-09-04T01:44:34Z")

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Hi team Is there any way to set the voicemail box for a WebRTC profile to a central mailbox, rather than the one tied to the extension? Having the ability for an admin to set which mailbox is accessed by default would …

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## [Provisioning Templates](https://forums.vitalpbx.org/t/provisioning-templates/6437)

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**Author:** [@WavSpeed](https://forums.vitalpbx.org/u/WavSpeed)\
**Replies:** 4\
**Last updated:** [August 28, 2026, 5:24pm UTC](https://forums.vitalpbx.org/t/provisioning-templates/6437 "2026-08-28T17:24:29Z")

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Is it possible for you guys to change the default template for each phone to set the BLF Feature to either “Line Key” or “None”? And also change the “Account” key to just “Account 1” instead of listing all the accounts i…

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## [audio transcription](https://forums.vitalpbx.org/t/audio-transcription/6432)

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**Author:** [@Karta\_Sounthe](https://forums.vitalpbx.org/u/Karta_Sounthe)\
**Replies:** 0\
**Last updated:** [August 26, 2026, 2:37pm UTC](https://forums.vitalpbx.org/t/audio-transcription/6432 "2026-08-26T14:37:58Z")

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Hi everyone, I’ve been looking into the voicemail/audio transcription functionality available with VitalPBX and have come across an issue that I’m interested in finding a solution for. At the moment, if a caller leaves…

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## [Attaching Call Recording File When Sending Notes via Email](https://forums.vitalpbx.org/t/attaching-call-recording-file-when-sending-notes-via-email/6407)

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**Author:** [@MoemenTaha](https://forums.vitalpbx.org/u/MoemenTaha)\
**Replies:** 0\
**Last updated:** [August 19, 2026, 4:04pm UTC](https://forums.vitalpbx.org/t/attaching-call-recording-file-when-sending-notes-via-email/6407 "2026-08-19T16:04:46Z")

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I need to have the call recording file to be attached with the note when sending it via email, that doesn’t make any sense to send the note only with the recording file or any reference to the call. Appreciate updating …

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## [VitXi Live Web Chat](https://forums.vitalpbx.org/t/vitxi-live-web-chat/6362)

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**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\
**Replies:** 0\
**Last updated:** [July 17, 2026, 5:19pm UTC](https://forums.vitalpbx.org/t/vitxi-live-web-chat/6362 "2026-07-17T17:19:13Z")

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Most companies are using some form of Live Web Chat. VitalPBX themselves use Zoho SalesIQ: VitXi is evolving nicely. Now’s a good time as any to get a web chat plug-in for it; something that could even integrate with…

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## [VitalPBX Forgot Username and/or Password](https://forums.vitalpbx.org/t/vitalpbx-forgot-username-and-or-password/6360)

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**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\
**Replies:** 1\
**Last updated:** [July 16, 2026, 9:13pm UTC](https://forums.vitalpbx.org/t/vitalpbx-forgot-username-and-or-password/6360 "2026-07-16T21:13:50Z")

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Please add Forgot Username and/or Forgot Password capabilities to the VitalPBX login.

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## [Feature request : HID support for Vitxi Webrtc - Jabra, Poly, Plantronics](https://forums.vitalpbx.org/t/feature-request-hid-support-for-vitxi-webrtc-jabra-poly-plantronics/6152)

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**Author:** [@Tactic](https://forums.vitalpbx.org/u/Tactic)\
**Replies:** 5\
**Last updated:** [July 16, 2026, 1:15pm UTC](https://forums.vitalpbx.org/t/feature-request-hid-support-for-vitxi-webrtc-jabra-poly-plantronics/6152 "2026-07-16T13:15:45Z")

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Hi, We have several headsets not working properly with VitXi. The main issue is with the answer/end call button. Either the button answers the call but doesn’t hang up, or, more often than not, it doesn’t answer and end…

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## [Sonata Switchboard - Caller ID alternate presentation](https://forums.vitalpbx.org/t/sonata-switchboard-caller-id-alternate-presentation/6353)

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**Author:** [@betteroffmuted](https://forums.vitalpbx.org/u/betteroffmuted)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 7:33pm UTC](https://forums.vitalpbx.org/t/sonata-switchboard-caller-id-alternate-presentation/6353 "2026-07-09T19:33:11Z")

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Currently when calls are presented in Sonata Switchboard, they show the number followed by the associated name. “NAME”. The ability to adjust this to the opposite “NAME” would be fantastic.

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## [Debian 13 Support](https://forums.vitalpbx.org/t/debian-13-support/5930)

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**Author:** [@Starburst-David](https://forums.vitalpbx.org/u/Starburst-David)\
**Replies:** 14\
**Last updated:** [July 9, 2026, 12:26am UTC](https://forums.vitalpbx.org/t/debian-13-support/5930 "2026-07-09T00:26:35Z")

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Since Debian 12 is close to EOL for active support, are their any plans on supporting Debian 13?

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## [API wants/wish list](https://forums.vitalpbx.org/t/api-wants-wish-list/4135)

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**Author:** [@SterlingDunn](https://forums.vitalpbx.org/u/SterlingDunn)\
**Replies:** 10\
**Last updated:** [July 7, 2026, 5:49pm UTC](https://forums.vitalpbx.org/t/api-wants-wish-list/4135 "2026-07-07T17:49:08Z")

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I would love to see more development on the API side. I have various needs for an API that would make life so much easier. For example, I have a ton of items to migrate from other systems, and API methods would save me a…

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## [Visual PBX Configuration Diagram Generator (Auto-Mapping of Extensions, IVRs, Routes, etc.)](https://forums.vitalpbx.org/t/visual-pbx-configuration-diagram-generator-auto-mapping-of-extensions-ivrs-routes-etc/5364)

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**Author:** [@ACGTS](https://forums.vitalpbx.org/u/ACGTS)\
**Replies:** 12\
**Last updated:** [June 30, 2026, 8:22am UTC](https://forums.vitalpbx.org/t/visual-pbx-configuration-diagram-generator-auto-mapping-of-extensions-ivrs-routes-etc/5364 "2026-06-30T08:22:06Z")

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Hello VitalPBX Team and Community, We would like to suggest a feature that would be highly useful for system integrators, technical support staff, and consultants: a built-in tool to automatically generate a visual diag…

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## [Allow customize WebRtc email](https://forums.vitalpbx.org/t/allow-customize-webrtc-email/4372)

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**Author:** [@dperron25](https://forums.vitalpbx.org/u/dperron25)\
**Replies:** 1\
**Last updated:** [June 29, 2026, 10:41pm UTC](https://forums.vitalpbx.org/t/allow-customize-webrtc-email/4372 "2026-06-29T22:41:16Z")

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Hi i need modify the VitXi Webrtc welcome email with my logo dans my subjet

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## [Voicemail Prompts](https://forums.vitalpbx.org/t/voicemail-prompts/6332)

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**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\
**Replies:** 0\
**Last updated:** [June 29, 2026, 2:36pm UTC](https://forums.vitalpbx.org/t/voicemail-prompts/6332 "2026-06-29T14:36:19Z")

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When creating an extension we like to use a generic voicemail greeting, versus the Asterisk default of “The person at extension 100 is not available..”. However, should the user choose to record their own personal greeti…

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## [Dashboard Updates](https://forums.vitalpbx.org/t/dashboard-updates/6330)

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**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\
**Replies:** 0\
**Last updated:** [June 26, 2026, 1:56pm UTC](https://forums.vitalpbx.org/t/dashboard-updates/6330 "2026-06-26T13:56:11Z")

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The VitalPBX Dashboard hasn’t seen an update in eons. It’s pretty much the same as it was a decade ago. Some relatively minor updates I’d like to see to start refreshing it a bit: Change “PJSIP CONTACTS” nomenclature, …

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## [Queue Center - Update function Last Called Agent Routing (LCA)](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240)

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**Author:** [@TienNguyen](https://forums.vitalpbx.org/u/TienNguyen)\
**Replies:** 1\
**Last updated:** [June 18, 2026, 5:07pm UTC](https://forums.vitalpbx.org/t/queue-center-update-function-last-called-agent-routing-lca/6240 "2026-06-18T17:07:15Z")

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Hi VitalPBX Team, It’s very usefull for us, if Team enalbed function Last Called Agent Routing (LCA) for queue center Last Called Agent Routing routes repeat callers to the agent who last handled their call. Best rega…

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## [Endpoint provisioning](https://forums.vitalpbx.org/t/endpoint-provisioning/6303)

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**Author:** [@bilberry99](https://forums.vitalpbx.org/u/bilberry99)\
**Replies:** 11\
**Last updated:** [June 16, 2026, 9:32pm UTC](https://forums.vitalpbx.org/t/endpoint-provisioning/6303 "2026-06-16T21:32:50Z")

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Hi I am new to vpbx. provisioning tenants endpoints proves challenging in the gui would like to request Copying of templates Import endpoints directly into tenant. Painful moving atm. Managing this via sql query a…

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## [Yealink T7 Support](https://forums.vitalpbx.org/t/yealink-t7-support/6063)

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**Author:** [@PitzKey](https://forums.vitalpbx.org/u/PitzKey)\
**Replies:** 9\
**Last updated:** [June 13, 2026, 5:50pm UTC](https://forums.vitalpbx.org/t/yealink-t7-support/6063 "2026-06-13T17:50:44Z")

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Hello, Can you please add support for Yealink T7 series phones? Thank you

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## [Single Tenant Backup](https://forums.vitalpbx.org/t/single-tenant-backup/5217)

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**Author:** [@WavSpeed](https://forums.vitalpbx.org/u/WavSpeed)\
**Replies:** 9\
**Last updated:** [June 11, 2026, 9:09pm UTC](https://forums.vitalpbx.org/t/single-tenant-backup/5217 "2026-06-11T21:09:49Z")

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We would love to be able to create a single-tenant configuration backup to be able to migrate a tenant from one server to another. Right now, the only system backups we can do is server-wide and backs up all tenants and …

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## [Template fo VitalConnect App](https://forums.vitalpbx.org/t/template-fo-vitalconnect-app/5622)

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**Author:** [@Peter\_Hammann](https://forums.vitalpbx.org/u/Peter_Hammann)\
**Replies:** 2\
**Last updated:** [June 11, 2026, 12:00pm UTC](https://forums.vitalpbx.org/t/template-fo-vitalconnect-app/5622 "2026-06-11T12:00:46Z")

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Would like a way to create a template for VitalConnect app so that we can create a default button layout for the app.

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## [IVR Flow Support](https://forums.vitalpbx.org/t/ivr-flow-support/4137)

<div class="topic-metadata">

**Author:** [@TienNguyen](https://forums.vitalpbx.org/u/TienNguyen)\
**Replies:** 2\
**Last updated:** [June 11, 2026, 12:00pm UTC](https://forums.vitalpbx.org/t/ivr-flow-support/4137 "2026-06-11T12:00:27Z")

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Hi Teams, Does VitalPBX support IVR flow? IVR Flow lets you visually create simple or complex IVR and call flows using API calls, time conditions, logic conditions, Text to Speech, and ASR. Thanks & regards. Tien …

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