# VitXi WebRTC **URL:** https://forums.vitalpbx.org/c/vitxi-webrtc/8.md [Latest](https://forums.vitalpbx.org/latest.md) · [Categories](https://forums.vitalpbx.org/categories.md) --- ## [About the VitXi WebRTC category](https://forums.vitalpbx.org/t/about-the-vitxi-webrtc-category/17)
**Author:** [@admin](https://forums.vitalpbx.org/u/admin)\ **Replies:** 2\ **Last updated:** [June 19, 2023, 7:22pm UTC](https://forums.vitalpbx.org/t/about-the-vitxi-webrtc-category/17 "2023-06-19T19:22:17Z")
Here, you can post any request, questions about VitXi WebRTC, and also report any issue related to this APP. --- ## [WhatsApp chat & sip calling](https://forums.vitalpbx.org/t/whatsapp-chat-sip-calling/6329)
**Author:** [@x\_mos](https://forums.vitalpbx.org/u/x_mos)\ **Replies:** 2\ **Last updated:** [August 27, 2026, 7:10pm UTC](https://forums.vitalpbx.org/t/whatsapp-chat-sip-calling/6329 "2026-08-27T19:10:55Z")
Dear Vitalpbx Team, Do you have documentation on integrating WhatsApp with Vitxi Chat? If so, please provide the tutorial URL. Several other IPPBXs that use Asterisk can already integrate with WhatsApp SIP. Perhaps you… --- ## [Vitxi 4.6.0-5 cant connect to server](https://forums.vitalpbx.org/t/vitxi-4-6-0-5-cant-connect-to-server/6431)
**Author:** [@hlev](https://forums.vitalpbx.org/u/hlev)\ **Replies:** 2\ **Last updated:** [August 26, 2026, 4:39pm UTC](https://forums.vitalpbx.org/t/vitxi-4-6-0-5-cant-connect-to-server/6431 "2026-08-26T16:39:23Z")
Server was recently upgrade from 4.2.0-6 to 4.5.3-8 for some reason the connection to the server is not able to be set, Vitxi 4.6.0-5 is installed directly in the vital server and no settings where changed. Firewall … --- ## [VitalPBX and Vitxi login pages](https://forums.vitalpbx.org/t/vitalpbx-and-vitxi-login-pages/6297)
**Author:** [@Connexium](https://forums.vitalpbx.org/u/Connexium)\ **Replies:** 5\ **Last updated:** [July 15, 2026, 12:35pm UTC](https://forums.vitalpbx.org/t/vitalpbx-and-vitxi-login-pages/6297 "2026-07-15T12:35:14Z")
Hello, Our users keep trying to login to Vitxi using the VitalPBX login screen. It causes errors and generate support tickets our FQDN is like: pbx12.domain.com They always forget the /webrtc/ When the connect to pbx… --- ## [Add BLF feature in VitXi like in physical phones and VitalPBX Communicator](https://forums.vitalpbx.org/t/add-blf-feature-in-vitxi-like-in-physical-phones-and-vitalpbx-communicator/1696)
**Author:** [@jppedrosa](https://forums.vitalpbx.org/u/jppedrosa)\ **Replies:** 10\ **Last updated:** [July 7, 2026, 9:14am UTC](https://forums.vitalpbx.org/t/add-blf-feature-in-vitxi-like-in-physical-phones-and-vitalpbx-communicator/1696 "2026-07-07T09:14:32Z")
Hi, I would like request BLF feature in VitXi like we have in physical phones and VitalPBX Communicator. We are replacing all the physical phones to VitXi but this featrure are not available there. --- ## [VitXi WebRTC Custom App Name](https://forums.vitalpbx.org/t/vitxi-webrtc-custom-app-name/6341)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 3\ **Last updated:** [July 3, 2026, 5:31pm UTC](https://forums.vitalpbx.org/t/vitxi-webrtc-custom-app-name/6341 "2026-07-03T17:31:14Z")
As of this request the interface looks like this, displaying “VitXi WebRTC” in the browser title, the upper left of the site, and again in the footer of the center div: It is also referenced in the footer of emails. … --- ## [Vitxi Wizard - Database - "Could not connect. Please check your settings"](https://forums.vitalpbx.org/t/vitxi-wizard-database-could-not-connect-please-check-your-settings/5884)
**Author:** [@rt050](https://forums.vitalpbx.org/u/rt050)\ **Replies:** 6\ **Last updated:** [June 30, 2026, 3:21pm UTC](https://forums.vitalpbx.org/t/vitxi-wizard-database-could-not-connect-please-check-your-settings/5884 "2026-06-30T15:21:14Z")
Hi there, I’m trying to migrate Vital to a new server, first of all I’m trying to prepare the new server. Upon trying to follow the Vitxi wizard, I fail at the first step of database setup. Just for some info, Vitxi is… --- ## [One Way Audio when Cancelling Attendent Transfer](https://forums.vitalpbx.org/t/one-way-audio-when-cancelling-attendent-transfer/6094)
**Author:** [@benno16](https://forums.vitalpbx.org/u/benno16)\ **Replies:** 3\ **Last updated:** [June 30, 2026, 3:20pm UTC](https://forums.vitalpbx.org/t/one-way-audio-when-cancelling-attendent-transfer/6094 "2026-06-30T15:20:39Z")
WebRTC scenario. call made payload both directions OK. call put to transfer - enter extension - attendent external listening to MOH webrtc user listening to ringback cancel / cancel as remote party did not answer … --- ## [VitXi: Send User Credentials](https://forums.vitalpbx.org/t/vitxi-send-user-credentials/6223)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 3\ **Last updated:** [June 30, 2026, 3:18pm UTC](https://forums.vitalpbx.org/t/vitxi-send-user-credentials/6223 "2026-06-30T15:18:51Z")
When creating a new user in VitXi there is an option to ‘Send account email to user’. That is fine, but there are times, especially when onboarding, where we don’t want to send that info out at that time. Would like to s… --- ## [Incoming Call Pop Up Notifications](https://forums.vitalpbx.org/t/incoming-call-pop-up-notifications/5038)
**Author:** [@LKelly](https://forums.vitalpbx.org/u/LKelly)\ **Replies:** 23\ **Last updated:** [June 30, 2026, 3:18pm UTC](https://forums.vitalpbx.org/t/incoming-call-pop-up-notifications/5038 "2026-06-30T15:18:04Z")
You can hear the ring tone in your headset or computer speaker, but there is no pop up on screen when there is a call coming in. This causes a delay in answering fumbling around to find app or tab. Is there any way to h… --- ## [Vitxi and External Phonebooks](https://forums.vitalpbx.org/t/vitxi-and-external-phonebooks/2727)
**Author:** [@digi](https://forums.vitalpbx.org/u/digi)\ **Replies:** 5\ **Last updated:** [June 30, 2026, 3:15pm UTC](https://forums.vitalpbx.org/t/vitxi-and-external-phonebooks/2727 "2026-06-30T15:15:33Z")
Hi There, My team and I are using Vitxi and it works very well, but there is one thing that were are not sure if it is designed that way or if it is a feature/bug. We can add number to our contacts and when these conta… --- ## [Use Different HTTPS port but Vitxi Welcome Email didn't update](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882)
**Author:** [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)\ **Replies:** 12\ **Last updated:** [June 30, 2026, 3:14pm UTC](https://forums.vitalpbx.org/t/use-different-https-port-but-vitxi-welcome-email-didnt-update/4882 "2026-06-30T15:14:43Z")
Hi Guys, Recently, we purchased VitalPBX One license. Anyone here knows how to update and edit the welcome email settings for Vitxi? The reset password link is not working because the link doesn’t have port since we u… --- ## [About the Vital PBX Release version 4.5.3 R4 release blog post](https://forums.vitalpbx.org/t/about-the-vital-pbx-release-version-4-5-3-r4-release-blog-post/6227)
**Author:** [@TLRS\_Sandwich](https://forums.vitalpbx.org/u/TLRS_Sandwich)\ **Replies:** 10\ **Last updated:** [May 28, 2026, 9:07am UTC](https://forums.vitalpbx.org/t/about-the-vital-pbx-release-version-4-5-3-r4-release-blog-post/6227 "2026-05-28T09:07:25Z")
Hi, new forum user here, but I’ve been using VitalPBX and VitXI for about two years now as a customer service representative and a project manager. I’m only just now getting information on when our systems get software u… --- ## [ VitXi outbound calls fail immediately](https://forums.vitalpbx.org/t/vitxi-outbound-calls-fail-immediately/6174)
**Author:** [@Mocha](https://forums.vitalpbx.org/u/Mocha)\ **Replies:** 7\ **Last updated:** [April 21, 2026, 8:22pm UTC](https://forums.vitalpbx.org/t/vitxi-outbound-calls-fail-immediately/6174 "2026-04-21T20:22:13Z")
Hi, I’m setting up VitXi and outbound calls are failing right away. VitXi registers successfully and can receive inbound calls, and desk phones on the same system can make outbound calls fine. The issue only happens on … --- ## [WitXi Mobile App](https://forums.vitalpbx.org/t/witxi-mobile-app/6161)
**Author:** [@mbeauverd](https://forums.vitalpbx.org/u/mbeauverd)\ **Replies:** 0\ **Last updated:** [April 10, 2026, 3:53pm UTC](https://forums.vitalpbx.org/t/witxi-mobile-app/6161 "2026-04-10T15:53:23Z")
Hello ! We would be absolutely delighted to participate in the beta testing program! :grin: As a company actively deploying and managing VoIP solutions, we’re very interested in testing new features, providing detailed… --- ## [VitXi WebRTC Multi-Tenant and Groups](https://forums.vitalpbx.org/t/vitxi-webrtc-multi-tenant-and-groups/6151)
**Author:** [@intelesync](https://forums.vitalpbx.org/u/intelesync)\ **Replies:** 0\ **Last updated:** [April 2, 2026, 6:59pm UTC](https://forums.vitalpbx.org/t/vitxi-webrtc-multi-tenant-and-groups/6151 "2026-04-02T18:59:06Z")
Would like to see on VitXi Multi-Tenant systems the ability to create and manage Global Groups that gives visibility amongst the tenants. This would be managed by a Super Administrator. On an MT system, in the Main Tena… --- ## [Bluetooth Headset - VitXi](https://forums.vitalpbx.org/t/bluetooth-headset-vitxi/1411)
**Author:** [@Joao\_Valente](https://forums.vitalpbx.org/u/Joao_Valente)\ **Replies:** 57\ **Last updated:** [March 17, 2026, 8:44pm UTC](https://forums.vitalpbx.org/t/bluetooth-headset-vitxi/1411 "2026-03-17T20:44:03Z")
Hello, Can we answer an call through the bluetooth headset in VitXI? (Of course if the headset has that possibility) Regards, João Valente --- ## [Community Edition Add ON](https://forums.vitalpbx.org/t/community-edition-add-on/5693)
**Author:** [@lanvis](https://forums.vitalpbx.org/u/lanvis)\ **Replies:** 0\ **Last updated:** [September 3, 2025, 6:55pm UTC](https://forums.vitalpbx.org/t/community-edition-add-on/5693 "2025-09-03T18:55:40Z")
Can I purchase WEBRTC Clients for Community addition? --- ## [Redirect and "Not found" message](https://forums.vitalpbx.org/t/redirect-and-not-found-message/5528)
**Author:** [@efimovzz](https://forums.vitalpbx.org/u/efimovzz)\ **Replies:** 3\ **Last updated:** [July 2, 2025, 5:31pm UTC](https://forums.vitalpbx.org/t/redirect-and-not-found-message/5528 "2025-07-02T17:31:55Z")
Periodically, when writing a message in chat or making a call, it throws to the previous page with the notification “Not found.” There are no errors in the console, and no errors in the network either. --- ## [Stuck getting Vitxi to work](https://forums.vitalpbx.org/t/stuck-getting-vitxi-to-work/5496)
**Author:** [@bdallen](https://forums.vitalpbx.org/u/bdallen)\ **Replies:** 3\ **Last updated:** [June 16, 2025, 9:21pm UTC](https://forums.vitalpbx.org/t/stuck-getting-vitxi-to-work/5496 "2025-06-16T21:21:43Z")
Hi All, Currently I have Vitxi going and able to ring outbound but once the call establishes I get the following: CSeq: 4244 BYE Reason: SIP ;cause=488; text=“Not Acceptable Here” as per below when looking at the web… --- ## [Vitxi Extensions do not connect](https://forums.vitalpbx.org/t/vitxi-extensions-do-not-connect/5428)
**Author:** [@Jsanchez](https://forums.vitalpbx.org/u/Jsanchez)\ **Replies:** 0\ **Last updated:** [May 21, 2025, 10:31pm UTC](https://forums.vitalpbx.org/t/vitxi-extensions-do-not-connect/5428 "2025-05-21T22:31:02Z")
Today, the phone extensions aren’t registering in Vitxi. I deleted and created a new extension as a test, and I configured it again in Vitxi, but it still isn’t registering. There are other extensions that do register no… --- ## [Error install VitXi](https://forums.vitalpbx.org/t/error-install-vitxi/5326)
**Author:** [@Juliano\_Targa](https://forums.vitalpbx.org/u/Juliano_Targa)\ **Replies:** 15\ **Last updated:** [April 24, 2025, 3:13pm UTC](https://forums.vitalpbx.org/t/error-install-vitxi/5326 "2025-04-24T15:13:07Z")
Hi Folks. Iam trying to install vitxi but on the browser screen i have this error: Could not connect. Please check your settings. On the cli i try to do: php artisan logs:clear && php artisan app:fix-permissions php… --- ## [Vitxi forgot password sending wrong url](https://forums.vitalpbx.org/t/vitxi-forgot-password-sending-wrong-url/4819)
**Author:** [@SterlingDunn](https://forums.vitalpbx.org/u/SterlingDunn)\ **Replies:** 3\ **Last updated:** [April 21, 2025, 5:10pm UTC](https://forums.vitalpbx.org/t/vitxi-forgot-password-sending-wrong-url/4819 "2025-04-21T17:10:04Z")
when I have a user click the forgot password link for vitxi. it sends an email to the person but with an improper url pointing to 127.0.0.1 and not my systems IP address. Anybody know where I can change the URL that is … --- ## [Vitxi WEBRTC - Change Color and Add Logo](https://forums.vitalpbx.org/t/vitxi-webrtc-change-color-and-add-logo/5284)
**Author:** [@RenatoSagcal](https://forums.vitalpbx.org/u/RenatoSagcal)\ **Replies:** 1\ **Last updated:** [April 8, 2025, 5:20pm UTC](https://forums.vitalpbx.org/t/vitxi-webrtc-change-color-and-add-logo/5284 "2025-04-08T17:20:15Z")
Hi Vitxi or VITALPBX Team, We purchased a license VitalPBX One where it will covered the branding module. Is there a way to change the color on top and add our logo? --- ## [VitXi Issues On Outbound and Inbound Calls](https://forums.vitalpbx.org/t/vitxi-issues-on-outbound-and-inbound-calls/5172)
**Author:** [@cerwin](https://forums.vitalpbx.org/u/cerwin)\ **Replies:** 2\ **Last updated:** [March 11, 2025, 12:06am UTC](https://forums.vitalpbx.org/t/vitxi-issues-on-outbound-and-inbound-calls/5172 "2025-03-11T00:06:53Z")
Hello! I’m experiencing issues with Vitxi. Here’s my setup: I have VPBX 4.5 installed on an Oracle instance. Ports 6001, 8088, and 8089 are enabled on both VPBX and Oracle. The extension (WebRTC Client enabled) shows a… --- ## [The connection to your server could not be established](https://forums.vitalpbx.org/t/the-connection-to-your-server-could-not-be-established/5084)
**Author:** [@theashes](https://forums.vitalpbx.org/u/theashes)\ **Replies:** 6\ **Last updated:** [February 15, 2025, 10:31am UTC](https://forums.vitalpbx.org/t/the-connection-to-your-server-could-not-be-established/5084 "2025-02-15T10:31:58Z")
Hi Getting the following error with VitXi WebRTC when logging in as the main admin user that was created: The connection to your server could not be established. Please, contact the administrator. Are using VitalPBX 4… --- ## [One Party Video or Disconnects Call](https://forums.vitalpbx.org/t/one-party-video-or-disconnects-call/5037)
**Author:** [@LKelly](https://forums.vitalpbx.org/u/LKelly)\ **Replies:** 4\ **Last updated:** [February 9, 2025, 11:27pm UTC](https://forums.vitalpbx.org/t/one-party-video-or-disconnects-call/5037 "2025-02-09T23:27:15Z")
We seem to only be able to perform a video call with 1 party using video. If the other party either tries to pick up with video, or enables video during a live call, the call will immediately disconnect. --- ## [CRM URL POPUP VARIABLE](https://forums.vitalpbx.org/t/crm-url-popup-variable/1960)
**Author:** [@x\_mos](https://forums.vitalpbx.org/u/x_mos)\ **Replies:** 11\ **Last updated:** [January 27, 2025, 3:40pm UTC](https://forums.vitalpbx.org/t/crm-url-popup-variable/1960 "2025-01-27T15:40:31Z")
Hi Vitalpbx Team, My CRM popup URL is set as below example URL Preview: https://demo.example.com/popup.php?calltype={call\_type}&callername={caller\_name}&callernumber={caller\_number}&calleename={callee\_name}&calleenum… --- ## [Vitxi No Call Status Notification](https://forums.vitalpbx.org/t/vitxi-no-call-status-notification/4838)
**Author:** [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Replies:** 5\ **Last updated:** [January 23, 2025, 8:19pm UTC](https://forums.vitalpbx.org/t/vitxi-no-call-status-notification/4838 "2025-01-23T20:19:11Z")
Hi In VITXI there is no notification for outgoing call status especially ( If Customer Canceled, or He is Busy or any error like Unreachable or InternalnServer Error ) Why ? and if exist how to enable it ? Thanks --- ## [VITXI 4.5 Error With Hot Disking Devices](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869)
**Author:** [@Kamal\_Radwan](https://forums.vitalpbx.org/u/Kamal_Radwan)\ **Replies:** 12\ **Last updated:** [January 21, 2025, 6:08pm UTC](https://forums.vitalpbx.org/t/vitxi-4-5-error-with-hot-disking-devices/4869 "2025-01-21T18:08:08Z")
Hi I Have an error while choosing Hot Disking Device inside VITXI even Wthe ebRTC Client option is ON (YES) can you solve it? [Next page](https://forums.vitalpbx.org/c/vitxi-webrtc/8.md?page=1)