# VitalPBX Mobile **URL:** https://forums.vitalpbx.org/c/vitalpbx-mobile/9.md [Latest](https://forums.vitalpbx.org/latest.md) · [Categories](https://forums.vitalpbx.org/categories.md) --- ## [About the VitalPBX Mobile category](https://forums.vitalpbx.org/t/about-the-vitalpbx-mobile-category/18)
**Author:** [@admin](https://forums.vitalpbx.org/u/admin)\ **Replies:** 0\ **Last updated:** [July 14, 2021, 8:09pm UTC](https://forums.vitalpbx.org/t/about-the-vitalpbx-mobile-category/18 "2021-07-14T20:09:52Z")
Here you can post any feature request, issue, or feedback about VitalPBX Mobile applications. --- ## [VitalPBX Connect Alternate Registration Port](https://forums.vitalpbx.org/t/vitalpbx-connect-alternate-registration-port/6239)
**Author:** [@starDallas](https://forums.vitalpbx.org/u/starDallas)\ **Replies:** 0\ **Last updated:** [May 15, 2026, 12:39am UTC](https://forums.vitalpbx.org/t/vitalpbx-connect-alternate-registration-port/6239 "2026-05-15T00:39:52Z")
Using VPBX v4.5.3-4. We have been trying to coax the connect app to use a different registration port (we’re doing PAT at our NAT edge), there is a “Registration Port” setting along with Prov/Reg domains on the “VPBX Co… --- ## [VitalConnect app timeout (cURL error 28) when using custom port (3500) – HTTPS requirement?](https://forums.vitalpbx.org/t/vitalconnect-app-timeout-curl-error-28-when-using-custom-port-3500-https-requirement/6156)
**Author:** [@rokm](https://forums.vitalpbx.org/u/rokm)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 7:55pm UTC](https://forums.vitalpbx.org/t/vitalconnect-app-timeout-curl-error-28-when-using-custom-port-3500-https-requirement/6156 "2026-04-09T19:55:30Z")
Hi, I’m having an issue setting up VitalConnect with a custom API port. Setup: VitalPBX running on Debian 12 VitalConnect API available on: HTTP: http://vitalconnect.domain.com:3500 HTTPS: https://vitalconnect.domai… --- ## [Question about VitalPBX Connect Mobile App](https://forums.vitalpbx.org/t/question-about-vitalpbx-connect-mobile-app/6077)
**Author:** [@balombi](https://forums.vitalpbx.org/u/balombi)\ **Replies:** 1\ **Last updated:** [February 22, 2026, 11:48am UTC](https://forums.vitalpbx.org/t/question-about-vitalpbx-connect-mobile-app/6077 "2026-02-22T11:48:40Z")
Hello, I have a question about the VitalPBX Connect Mobile App. Is it also possible to only buy 2 licenses or do I need to buy 10 licenses even if I only need 2? Can I also use this licenses with the Community version… --- ## [Proper way to add more Vital connect licenses](https://forums.vitalpbx.org/t/proper-way-to-add-more-vital-connect-licenses/5788)
**Author:** [@mbspencer](https://forums.vitalpbx.org/u/mbspencer)\ **Replies:** 5\ **Last updated:** [October 23, 2025, 3:43pm UTC](https://forums.vitalpbx.org/t/proper-way-to-add-more-vital-connect-licenses/5788 "2025-10-23T15:43:09Z")
I have purchased another 10 pack of Vialpbx Connect licenses this morning and I am trying to figure out the proper way to get them in my system. If I go to admin, add-ons, add-ons and it the green key under status and … --- ## [Phonebook on VitalPBX Mobile](https://forums.vitalpbx.org/t/phonebook-on-vitalpbx-mobile/904)
**Author:** [@vividtelecom](https://forums.vitalpbx.org/u/vividtelecom)\ **Replies:** 5\ **Last updated:** [October 16, 2025, 10:18am UTC](https://forums.vitalpbx.org/t/phonebook-on-vitalpbx-mobile/904 "2025-10-16T10:18:28Z")
When trying to add the phonebook to the app I am getting No\_contact\_data\_from\_source --- ## [Phonebook in Vitalpbx Mobile](https://forums.vitalpbx.org/t/phonebook-in-vitalpbx-mobile/1405)
**Author:** [@Kyriacos](https://forums.vitalpbx.org/u/Kyriacos)\ **Replies:** 5\ **Last updated:** [October 16, 2025, 10:17am UTC](https://forums.vitalpbx.org/t/phonebook-in-vitalpbx-mobile/1405 "2025-10-16T10:17:35Z")
Hello, Is there a roadmap for provisioning phonebook in VitalPBX mobile?? The app works great but several customers are requesting this… Thank you for your response! --- ## [Unable to setup VitalMobile App](https://forums.vitalpbx.org/t/unable-to-setup-vitalmobile-app/4986)
**Author:** [@TCE](https://forums.vitalpbx.org/u/TCE)\ **Replies:** 4\ **Last updated:** [February 6, 2025, 2:53pm UTC](https://forums.vitalpbx.org/t/unable-to-setup-vitalmobile-app/4986 "2025-02-06T14:53:01Z")
I have the VitalPBX Mobile App installed on a Google Pixel 7. On load of the application, I am given only one option for setup - QR Code. However, the only QR code that I can find in VitalPBX is for the Connect applica… --- ## [Using STUN on VPBX Connect](https://forums.vitalpbx.org/t/using-stun-on-vpbx-connect/4154)
**Author:** [@iquest](https://forums.vitalpbx.org/u/iquest)\ **Replies:** 4\ **Last updated:** [June 28, 2024, 7:50pm UTC](https://forums.vitalpbx.org/t/using-stun-on-vpbx-connect/4154 "2024-06-28T19:50:10Z")
We are experiencing mute calls with some VPBX Connect calls. Is there a way we can confugure a STUN server as we can on CloudSoftphone? --- ## [iOS 17 direct dial not working](https://forums.vitalpbx.org/t/ios-17-direct-dial-not-working/4025)
**Author:** [@vince](https://forums.vitalpbx.org/u/vince)\ **Replies:** 2\ **Last updated:** [April 26, 2024, 3:51pm UTC](https://forums.vitalpbx.org/t/ios-17-direct-dial-not-working/4025 "2024-04-26T15:51:21Z")
Hi, I use VitalPBX Connect since the first publication of the app on the Apple Store I have now a problem since a couple of months without finding a solution. Before iOS 17.2, it was possible on my iphone to make dire… --- ## [VitalPBX Mobile Connect Plan](https://forums.vitalpbx.org/t/vitalpbx-mobile-connect-plan/3830)
**Author:** [@Bertrand\_Ndakena](https://forums.vitalpbx.org/u/Bertrand_Ndakena)\ **Replies:** 2\ **Last updated:** [March 13, 2024, 4:51pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-connect-plan/3830 "2024-03-13T16:51:04Z")
Hello Team, Can someone clarify me on what the vitalpbx connect plan means by “VitalPBX Connect - $12.00 USD Per group of 10 / month”?? Does it mean if I pay $12/month, I can provision up to 10 extensions using the mo… --- ## [High Battery Drain](https://forums.vitalpbx.org/t/high-battery-drain/544)
**Author:** [@mo10](https://forums.vitalpbx.org/u/mo10)\ **Replies:** 8\ **Last updated:** [July 26, 2023, 6:18am UTC](https://forums.vitalpbx.org/t/high-battery-drain/544 "2023-07-26T06:18:22Z")
I thought today: why is my battery so low. Here is why: VitalPBX Mobile. I have a pixel 3. I did not even use the app as you can see (0 minutes) it drained battery for hours in background. Please check, thanks --- ## [iOS - No audio on application - same profile/extensions works on VitXi webapp.](https://forums.vitalpbx.org/t/ios-no-audio-on-application-same-profile-extensions-works-on-vitxi-webapp/1925)
**Author:** [@david.henry](https://forums.vitalpbx.org/u/david.henry)\ **Replies:** 6\ **Last updated:** [July 9, 2023, 5:48pm UTC](https://forums.vitalpbx.org/t/ios-no-audio-on-application-same-profile-extensions-works-on-vitxi-webapp/1925 "2023-07-09T17:48:09Z")
Hello, I have a new question. I continue to try VitalPBX and I have now a problem with iOS Apps. I configured some extension with following setup : Vitxi Client enabled PJSIP Profile selected On notebook : Connect… --- ## [VitalPBX Mobile Extensions and Contacts](https://forums.vitalpbx.org/t/vitalpbx-mobile-extensions-and-contacts/1643)
**Author:** [@MBS\_AU](https://forums.vitalpbx.org/u/MBS_AU)\ **Replies:** 5\ **Last updated:** [December 24, 2022, 5:02am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-extensions-and-contacts/1643 "2022-12-24T05:02:15Z")
Hi Joseph, is there a way now to add users as their extension numbers now if they are saved in your phone as mobile contacts? For example i cannot see my coworker who is 1002 in the app at all but i see his mobile number… --- ## [Push not Showing](https://forums.vitalpbx.org/t/push-not-showing/917)
**Author:** [@vividtelecom](https://forums.vitalpbx.org/u/vividtelecom)\ **Replies:** 3\ **Last updated:** [December 15, 2022, 6:44pm UTC](https://forums.vitalpbx.org/t/push-not-showing/917 "2022-12-15T18:44:02Z")
Hi, I have Push enabled on our extension and this has been configured on the VitalPBX Mobile with Send Push enabled When the app is closed Push registers however when i check the Extension status it shows me its not co… --- ## [Vitalpbx mobile android](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427)
**Author:** [@GaryC](https://forums.vitalpbx.org/u/GaryC)\ **Replies:** 31\ **Last updated:** [December 15, 2022, 3:57pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-android/427 "2022-12-15T15:57:03Z")
Is it possible to get the android app even if it’s a beta test app. --- ## [Transferring a call when on Mobile App](https://forums.vitalpbx.org/t/transferring-a-call-when-on-mobile-app/2059)
**Author:** [@MBS\_AU](https://forums.vitalpbx.org/u/MBS_AU)\ **Replies:** 4\ **Last updated:** [December 4, 2022, 3:57am UTC](https://forums.vitalpbx.org/t/transferring-a-call-when-on-mobile-app/2059 "2022-12-04T03:57:49Z")
I tested an inbound call that I picked up on mobile app to transfer to desk phone. When I press … then transfer I expected the call to be put on hold (like it is when transferring on a desk phone). This is not the case.… --- ## [Calls not connecting](https://forums.vitalpbx.org/t/calls-not-connecting/1968)
**Author:** [@support.vei](https://forums.vitalpbx.org/u/support.vei)\ **Replies:** 2\ **Last updated:** [December 2, 2022, 3:15pm UTC](https://forums.vitalpbx.org/t/calls-not-connecting/1968 "2022-12-02T15:15:41Z")
Hi All, I have an issue with the mobile app, this issue is occurring on both Apple iOS and Android. The issue is when one phone calls the other I get the push notification when I answer the call it gets disconnected an… --- ## [Push notification not working with fortinet firewall 60D](https://forums.vitalpbx.org/t/push-notification-not-working-with-fortinet-firewall-60d/2001)
**Author:** [@ahsan](https://forums.vitalpbx.org/u/ahsan)\ **Replies:** 0\ **Last updated:** [November 15, 2022, 8:37pm UTC](https://forums.vitalpbx.org/t/push-notification-not-working-with-fortinet-firewall-60d/2001 "2022-11-15T20:37:32Z")
Hello PBX Forum! I am trying to setup my pbx behind fortinet 60D firewall my public IP is assigned to firwall directly as a gateway and pbx installed on local ip that is assigned by gateway lan (192.168.x.x) i am also s… --- ## [Vitxi IOS - Session Registration Failed](https://forums.vitalpbx.org/t/vitxi-ios-session-registration-failed/864)
**Author:** [@vividtelecom](https://forums.vitalpbx.org/u/vividtelecom)\ **Replies:** 5\ **Last updated:** [September 19, 2022, 9:30am UTC](https://forums.vitalpbx.org/t/vitxi-ios-session-registration-failed/864 "2022-09-19T09:30:50Z")
We are using the Vitxi App which is working fine however with PUSH after a number of days we received “Session Registration Failed”. The extension is unregistered and then we register it again and it works. Is there an… --- ## [vitalpbx mobile unregisters when not in use or not running in background](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684)
**Author:** [@jaheshkhan](https://forums.vitalpbx.org/u/jaheshkhan)\ **Replies:** 6\ **Last updated:** [August 26, 2022, 11:39am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-unregisters-when-not-in-use-or-not-running-in-background/1684 "2022-08-26T11:39:08Z")
vitalpbx mobile unregisters when not in use or not running in background. In this case im unable to receive call… i prefer it should run in the background. it should be made user preference running in backgound or close… --- ## [Vitalpbx mobile 1.2.1 QR code not working for huawei P40 Pro](https://forums.vitalpbx.org/t/vitalpbx-mobile-1-2-1-qr-code-not-working-for-huawei-p40-pro/1683)
**Author:** [@jaheshkhan](https://forums.vitalpbx.org/u/jaheshkhan)\ **Replies:** 2\ **Last updated:** [August 22, 2022, 2:32pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-1-2-1-qr-code-not-working-for-huawei-p40-pro/1683 "2022-08-22T14:32:35Z")
Vitalpbx mobile 1.2.1 QR code not working for huawei P40 Pro. its cannot identify. is this only for me or others working fine. Please check this. it never working so that its not registering at all. i dont know why you… --- ## [VitalPBX Mobile half working](https://forums.vitalpbx.org/t/vitalpbx-mobile-half-working/1453)
**Author:** [@Ales\_V](https://forums.vitalpbx.org/u/Ales_V)\ **Replies:** 13\ **Last updated:** [August 4, 2022, 6:50am UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-half-working/1453 "2022-08-04T06:50:17Z")
The application is working only when it is opened on the mobile phone. Is this a bug or by design? --- ## [Internal extension dialing issue](https://forums.vitalpbx.org/t/internal-extension-dialing-issue/1409)
**Author:** [@nextfour](https://forums.vitalpbx.org/u/nextfour)\ **Replies:** 1\ **Last updated:** [June 6, 2022, 3:11pm UTC](https://forums.vitalpbx.org/t/internal-extension-dialing-issue/1409 "2022-06-06T15:11:56Z")
A client is using the App on their Samsung Galaxy A30 phone. He is able to dial out to normal numbers but is not able to dial to internal extensions. Eg: He dials 200 on the app and the number disappears when he clicks… --- ## [vitalpbx softphone](https://forums.vitalpbx.org/t/vitalpbx-softphone/1357)
**Author:** [@arosillog](https://forums.vitalpbx.org/u/arosillog)\ **Replies:** 0\ **Last updated:** [May 20, 2022, 6:26am UTC](https://forums.vitalpbx.org/t/vitalpbx-softphone/1357 "2022-05-20T06:26:03Z")
Hi Team How can I set up an account where I need to ad a proxy in addition to the typical user, passcode and domain? example user:1234 passcode :XXXXXXXXXXXXXX domain: myiporfqdncom proxy :8.5.6.3 Thanks --- ## [Multiple Accounts?](https://forums.vitalpbx.org/t/multiple-accounts/1235)
**Author:** [@JasGot](https://forums.vitalpbx.org/u/JasGot)\ **Replies:** 2\ **Last updated:** [April 19, 2022, 3:19pm UTC](https://forums.vitalpbx.org/t/multiple-accounts/1235 "2022-04-19T15:19:12Z")
Is it possible to have multiple accounts on VitalPBX Mobile? --- ## [VitXi Mobile & VitalPBX Mobile Push Registration issue on iOS](https://forums.vitalpbx.org/t/vitxi-mobile-vitalpbx-mobile-push-registration-issue-on-ios/509)
**Author:** [@Joe](https://forums.vitalpbx.org/u/Joe)\ **Replies:** 53\ **Last updated:** [March 15, 2022, 5:12pm UTC](https://forums.vitalpbx.org/t/vitxi-mobile-vitalpbx-mobile-push-registration-issue-on-ios/509 "2022-03-15T17:12:31Z")
We are having and issue with VitXi Mobile and VitalPBX Mobile where Push Registration Fails on iOS Phone. The phone receives calls only if the application is opened on the screen (not if minimized nor when the phone is … --- ## [VitalPBX Mobile - Call Center Controls](https://forums.vitalpbx.org/t/vitalpbx-mobile-call-center-controls/1076)
**Author:** [@comtech](https://forums.vitalpbx.org/u/comtech)\ **Replies:** 3\ **Last updated:** [March 14, 2022, 3:34pm UTC](https://forums.vitalpbx.org/t/vitalpbx-mobile-call-center-controls/1076 "2022-03-14T15:34:34Z")
Is there any plans to bring call center controls to the VitalPBX Mobile applications? Log In/Out. multiple reason pause codes, etc. --- ## [Issues with video on VitalPBX Mobile](https://forums.vitalpbx.org/t/issues-with-video-on-vitalpbx-mobile/1049)
**Author:** [@Chad](https://forums.vitalpbx.org/u/Chad)\ **Replies:** 0\ **Last updated:** [March 2, 2022, 8:36pm UTC](https://forums.vitalpbx.org/t/issues-with-video-on-vitalpbx-mobile/1049 "2022-03-02T20:36:37Z")
So I’m having an issue with video on the mobile app. I enable video in the app, unregister the account, add video and messaging in there, re-enable account. Video works fine between Vitxi clients. If I call a vitxi cl… --- ## [App does not push notifications](https://forums.vitalpbx.org/t/app-does-not-push-notifications/894)
**Author:** [@mrmangosir](https://forums.vitalpbx.org/u/mrmangosir)\ **Replies:** 1\ **Last updated:** [February 1, 2022, 7:10pm UTC](https://forums.vitalpbx.org/t/app-does-not-push-notifications/894 "2022-02-01T19:10:22Z")
Hi, Got an issue with VitalPBX mobile. When the app is dismissed in the task manager, the app stops registering and it cannot be rung. If left running in the back ground it works fine, stays registered and can be rung. … [Next page](https://forums.vitalpbx.org/c/vitalpbx-mobile/9.md?page=1)