Helle team,
I have an audio issue when dialling by remote extension, locally fine but extension with internet there is no audio, i have try with sip and pjsip protocol but nothing work.
rtp only on extension on local network with pbx .
Help me please.
Most likely the issue is due to rtp ports getting blocked or NAT not working properly.
check the following :
Check NAT setting under : Setting> SIP settings > Network Tab > NAT setting should be Force, Comedia
Check local Hardware firewall or Internet router connecting PBX for RTP ports ( check both In and out rule)
Check NAT setting on router
Check with different remote site as it could be remote site issue ( RTP ports blocked at remote site )
3 Likes
Thank you
Everething is good
mo10
September 16, 2021, 2:30pm
4
Please share the solution with the community here!
Thanks
1 Like
system
Closed
October 16, 2021, 2:30pm
5
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.